What is your L.C.Q.? (Leader's Communication Quotient)
-by Marsha D. Egan, CPCU, ACC
Here is a "self test" I used last week at Brandywine Valley I
Day. It was part of my keynote, "How to Communicate Like a
Leader." The folks there enjoyed it; I hope you do too!
What is your L.C.Q?
Rating Scale:
1. Never 2. Every now and then 3. Sometimes 4.
Almost Always 5. Always
____1. I smile and say good morning every morning
____2. I dress like the other leaders that I respect
____3. I am completely trustworthy; my word is “gold.”
____4. My posture and the way I carry myself tell people I am a
leader
____5. My letters and emails are professional and never have
misspellings
____6. I collaborate; I don’t need to win personally
____7. I return phone calls the same day I receive them
____8. I never criticize anyone in public
____9. I compliment my boss when he or she does a good job
___10. I never gossip
___11. I influence others to be and do their best
___12. I seek solutions, not blame
___13. I find ways to publicly acknowledge people and results
___14. I don’t need other peoples’ approval
___15. I am positive, inwardly and outwardly
___16. I never lose my cool in front of others
___17. I am enthusiastic
___18. My actions match my intentions
___19. I encourage and reward communication
___20. I believe I am a leader
____TOTAL
How did you do?
91 -100: You're a leader; be careful, people'll follow you
EVERYWHERE!
75-90: Definite leadership qualities; a lil fine tuning is all
you need!
50-74: Leadership potential is strong; keep pluggin'!
20-49: Time for some introspection/ remember, it takes only 21
days to change a habit!
1-19: Hang it up, the survey gives you a minimum of 20. You
might want to hone your addition skills instead!
I hope this survey was enlightening, or at least thought
provoking!
"Who you are speaks so loudly, I cannot hear what you are
saying." --Ralph Waldo Emerson
Have a super week!
Marsha
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